Overview

COVID-19 has impacted many people living, working and caring in aged care, including aged care residents, home care recipients, their families, families of choice, friends, loved ones, representatives and community visitors, and aged care workers.

You may be experiencing grief from the death of a loved one due to COVID-19 or loss because of the lockdowns and visitor restrictions. You may be feeling loss because you have missed routines, loved ones and important events. Or you may be experiencing trauma from isolation or past events.

While some people recover, others may develop mental health problems and need help.

If you need help for any of these situations you will find on this page:

  • Grief and trauma support services for the aged care sector impacted by COVID-19. These services are free and available across the country.
  • Additional helplines and digital resources available on Head to Health to support those impacted by grief and trauma.

Who are these services for?

  • Residents in aged care
  • Home care recipients
  • Families of senior Australians, their families of choice, friends, loved ones, representatives and community visitors
  • Aged care staff, including residential aged care staff and home care staff, including aged care leadership, nursing and personal care workers, and ancillary staff

Types of services available

Support for grief, loss and bereavement, trauma resources, dementia advice and advocacy help for the aged care sector affected by COVID-19.

Crisis support services - available 24 hours

Download communication materials

These downloadable materials outline the grief and trauma support services available for those living, working and caring in the aged care sector, who have been impacted by COVID-19.

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Please note: this is not a crisis support service. If you need help now, visit our crisis support page.
Page last updated 30th April 2021