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Common searches

Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Parents: One-on-One Support

By ReachOut Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Book a video call

About this service

Free and confidential one-on-one support with a professional parenting and family coach at a time that works for you. Check your availability and book your phone chat.

This service may help:

  • Chat with an experienced family professional who listens
  • Figure out what to do next and create a plan that works
  • Increase confidence to support your teen through a tough time

Service for

Parents
Parents
Carers (family, friends, professional carers)
Carers (family, friends, professional carers)

Cost

Free

Age group

26 years and over

Availability

Mon-Fri: 9:00am-5:00pm (AEST)

Duration

Service over multiple sessions (e.g. online course)

Engagement

Delivered by a mental health professional

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