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If you, or someone else, is in immediate danger

If you or someone you know is having a difficult time, if things just seem too much, reach out for support.  

The below organisations provide free advice and information.

TISintrocallout
Language support / I don't speak English

Translation and interpreter services are available in more than 100 languages. Find out more.

24/7 Crisis support services

If you or someone you care for is in need of immediate assistance you can contact the below National 24/7 crisis support services:


Lifeline logo
13 11 14

Available 24/7

Online Chat

Available 24/7

About this helpline

This is a confidential service providing support to anyone in Australia who is feeling overwhelmed, having difficulty coping or thinking about suicide.


Kids Helpline logo
1800 55 1800

Available 24/7

Online Chat

Available 24/7

About this helpline

Kids Helpline is Australia’s only free 24/7 support service specifically for children and young people aged 5 to 25 years, offering confidential and private counselling and mental health and wellbeing information and referrals.


13 YARN
13 92 76

Available 24/7

About this helpline

13YARN [Thirteen YARN] is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. Confidential one-on-one with an Aboriginal or Torres Strait Islander Crisis Supporter.

24/7 State-specific crisis support services

ACT
ACT Crisis Assessment and Treatment Team

Access Mental Health offer mental health services if you need immediate support and assistance.

Available 24/7

NSW
Mental Health Line

Mental Health Line is staffed by mental health professionals who will provide advice and referrals to local mental health services, including urgent support if required.

Available 24/7

NT
Mental Health Line

The NT mental health line can provide advice and support if you are concerned about your mental health or that of someone close to you.

Available 24/7

QLD
1300 MH CALL

1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. It can provide support, information, advice and referral.

Available 24/7

SA
Mental Health Triage Service

The SA Health Mental Health Triage Service is staffed by mental health clinicians. You can call to access SA mental health services and advice and information in a mental health emergency or crisis situation.

Available 24/7

TAS
Access Mental Health

Access Mental Health is a mental health support, triage, and referral phone line that can provide immediate counselling support over the phone, and help make a referral to a public mental health service.

9am to 10pm everyday

VIC
Mental health triage services

On the website you can find information about accessing Victorian mental health services for children, adolescents and adults.

NURSE-ON-CALL puts Victorians directly in touch with a registered nurse for caring, professional health advice around the clock.

WA
Mental Health Emergency Response Line

For residents of the Perth metropolitan area and Peel, the MHERL connects you with a trained mental health clinician for assessment, support and referral.

For people living in regional and remote areas of Western Australia, Rurallink provides an equivalent service from 4.30pm – 8.30am weeknights and 24 hours on weekends and public holidays

4.30pm - 8.30am weeknights and 24 hours on weekends and public holidays

Available 24/7

24/7 Crisis support for health professionals


Drs4Drs Logo
1300 374 377

Available 24/7

About this helpline
  • Confidential and qualified crisis support over the phone. Available 24/7 to any doctor in Australia. 
  • 1300 374 377 (1300 Dr4Drs) 

Other support and counselling services


BeyondBlue Logo
1300 22 4636

Available 24/7

Online Chat

Available 24/7

About this helpline
  • 24/7 
  • The Beyond Blue Phone Support Service provides mental health support for people who are concerned about anxiety, depression or suicide. Give us a call any time to talk to a trained counsellor. We'll be there to offer support, provide information and advice, and point you in the right direction.

MensLine Logo
1300 789 978

Available 24/7

Online Chat

Available 24/7

About this helpline
  • 24/7 
  • MensLine Australia is a free telephone and online counselling service offering support for men anywhere, anytime. Qualified counsellors specialise in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, and emotional wellbeing.

Suicide Call Back Logo
1300 659 467

Available 24/7

Online Chat

Available 24/7

About this helpline
  • 24/7 
  • Suicide Call Back Service offers free 24/7 phone and online counselling for people at risk of suicide, concerned about someone at risk, and bereaved by suicide. Staffed by professional counsellors, the service offers immediate single-session counselling or appointment multi-session counselling.

1800respect logo
1800 737 732

Available 24/7

Online Chat

Available 24/7

About this helpline
  • 24/7 
  • We are open 24 hours to support people affected by domestic, family and sexual violence.

QLife Logo
1800 184 527

3pm – 12am

Online Chat

3pm – 12am

About this helpline
  • 3pm – midnight 
  • QLife provides anonymous, LGBTIQ+ peer support and referral for people in Australia wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Our services are for LGBTIQ+ individuals, their friends and families, and health professionals.

The Butterfly Foundation Logo
1800 33 4673

8am – 12am
(AEST/AEDT)

Online Chat

8am – 12am
(AEST/AEDT)

About this helpline
  • 8am – midnight (AEST/AEDT) 
  • Free and confidential support for all Australians impacted by eating disorders and body image issues, and for the families, friends and communities who support them.

How does phone support work? 

  1. Call
    These helplines are FREE, even from your mobile. 
     
  2. Wait 
    A counsellor will take your call. Try taking some deep breaths if you feel nervous while you wait. 

  3. Speak with a counsellor 
  • They will ask some questions and work with you to understand your situation and explore options for support.
  • You'll be listened to without judgment, and treated with respect.
  • Your conversation will be private and confidential.

TISoutrocallout

Language support / I don't speak English

If you need mental health support in your language, call TIS National on 131 450 or visit tisnational.gov.au to get an interpreter. TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call.