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Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Clinical assessment and treatment

Access and Referral Service - Western Victoria

By Primary Health Networks

Access this service

03 9002 4351

About this service

Access & Referral service works with members of the community, including the providers of services, consumers and others who may care for anyone within our community to connect with mental health services.

This service may help:

  • Get in touch with a healthcare professionals or trained provider
  • Determine what type of support you need
  • Get connected to the best and appropriate service locally

Cost

Free

Availability

Mon-Fri: 8.30am-5:00pm (except public holidays)

Duration

1 day or One-off service

Engagement

Delivered by a mental health professional

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