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Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

How-to guides

Ask an expert: Support teens to cope with distressing events

By ReachOut Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online
Play video

About this service

It’s normal for distressing events such as acts of war, terrorism or violence to impact your whole family’s wellbeing. We asked clinical psychologist Nasalifya Namwinga for her advice on how parents and carers can support both themselves and their teen to cope following a distressing event.

This service may help:

  • Model positive behaviours to your teen
  • Help your teen navigate the online world safely
  • Find ways to support your teen's mental health and wellbeing

Service for

Parents
Parents
Carers (family, friends, professional carers)
Carers (family, friends, professional carers)

Cost

Free

Age group

26 to 69 years

Availability

24/7

Duration

1 day or One-off service

Engagement

Self-guided
Guidelines
Video delivered by Nasalifya Namwinga, registered clinical psychologist.

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