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Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Clinical assessment and treatment

Companion House - Medical Service

By Companion House Assisting Survivors of Torture and Trauma

Access this service

Access in person

About this service

The Medical Service provides general practice and primary health services for refugees usually for the first 12 months in Australia or longer if assessed as needing ongoing services from Companion House.

This service may help:

  • Find a community GP in your local area
  • Access bulk billing services
  • Receive referrals to dental, allied health and other specialists

Cost

Appointment bulk billed

Availability

Monday - Friday: 9am - 5pm

Duration

1 day or One-off service

Engagement

Delivered by a GP

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