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Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Clinical assessment and treatment

Heidelberg West Head to Health Clinic

By Medicare Mental Health Centres

Access this service

1800 595 212
Access in person

About this service

We offer a welcoming place for people to access mental health information, services and supports from qualified professionals over extended hours. Anyone can reach out for support for themselves, a loved one or patient. It is free and no appointment, referral or Medicare card is needed.

This service may help:

  • Provide immediate support to reduce distress
  • Provide in-house assessment, treatment and support
  • Connect you with the most appropriate ongoing support

Service for

Anyone in need
Anyone in need

Cost

Free

Availability

Mon-Fri: 8.30am-5:00pm (except public holidays)

Duration

Immediate or short to medium term care

Engagement

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