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Crisis helpline

Lifeline Crisis Support Services

About this service

Lifeline offers confidential one-to-one conversations with a trained Lifeline Crisis Supporter for people who are feeling overwhelmed or having difficulty coping. This short-term support service is available via phone calls, text/SMS and online chat.

This service may help:

  • Be listened to without passing judgement
  • Work through what's troubling you, with a trained Crisis Supporter
  • Identify other forms of help, that is right for you

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

16 years and over

Availability

24/7

Duration

1 day or One-off service

Engagement

Supported by a trained provider

Therapy framework

Other