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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

NewAccess – Mental health coaching support

By Beyond Blue Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access by phone
Book a video call

About this service

Developed by Beyond Blue, NewAccess is a free and confidential mental health coaching program for anyone feeling stressed or overwhelmed about everyday life issues. NewAcccess coaches are trained in cognitive behavioural therapy to help you break the cycle of negative or unhelpful thoughts.

This service may help:

  • Break through the cycle of negative or unhelpful thoughts
  • Manage the way you feel
  • Access practical tools to get back on track in 6 structured sessions

Cost

Free

Age group

12 years and over

Availability

Mon-Fri: 9am-5pm (AEST). This varies between services

Duration

Service over multiple sessions (e.g. online course)

Engagement

Supported by a trained provider

Therapy framework

Cognitive Behaviour Therapy (CBT)
Guidelines
Coaches undertake 1 year of Low Intensity CBT (LiCBT) training: 6-week intensive that moves to practical learning, involves managing clients and an ongoing program under specialist clinical supervision

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