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Counselling

Online and Phone Counselling Service

By Kids Helpline Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

About this service

Kids Helpline is Australia’s only free 24/7 support service specifically for children and young people aged 5 to 25 years, offering professional and confidential counselling for any reason via phone and WebChat. We also offer a range of self-help resources on our website, and peer-support services.

This service may help:

  • Develop strategies to manage your emotions and challenging situations
  • Support you with your safety, mental health, and wellbeing
  • Provide information and referal to local support services

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

4 to 25 years

Availability

24/7

Duration

As needed - this includes one-off and ongoing counselling

Engagement

,

Therapy framework

Other
Guidelines
Our framework: Client-centred, Ethical, Empowering, Strengths-based & Relational Our counselling model: Engagement, Exploration, Goal Formation, Action - working with goals, Closure/Transitioning