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About Head to Health Head to Health Phone Service Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Regional Phone Counselling Service - Students

By headspace Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online

About this service

The Regional Phone Counselling Service is for students experiencing mental health difficulties and are missing out on necessary care, due to barriers such as location and availability of clinicians.

This service may help:

  • Access digital mental health services during school hours
  • Provides care coordination, telephone, video and webchat counselling
  • Guides school staff and parents/carers how to support young people

Service for

Teachers & Educators
Teachers & Educators
Parents
Parents
Rural and remote communities
Rural and remote communities
Carers (family, friends, professional carers)
Carers (family, friends, professional carers)
Anyone in need
Anyone in need

Cost

Free

Age group

12 to 79 years

Availability

Mon - Fri: During School Hours

Duration

Service over multiple sessions (e.g. online course)

Engagement

Delivered by a mental health professional

Therapy framework

Cognitive Behaviour Therapy (CBT)
Guidelines
National Digital Mental Health Standards

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