Jump to content
Australian Government Department of Health and Aged Care logo with link to Australian Government Department of Health and Aged Care website Help now I need help now
Home
Finding the right balance Looking after your wellbeing Coping with unexpected events
Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis Head to Health services
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
Supporting your patients Find services for your patients Working alongside Head to Health services Skilling up Understanding blended care
About Head to Health Accessibility and languages Safety and quality in digital mental health News and announcements
Bookmarks
Bookmarks
Living well
Finding the right balance Looking after your wellbeing Coping with unexpected events
Finding help
Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis Head to Health services
Giving support
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
For health professionals
Supporting your patients Find services for your patients Working alongside Head to Health services Skilling up Understanding blended care
About
About Head to Health Accessibility and languages Safety and quality in digital mental health News and announcements

What are you looking for today?

Common searches

What are you looking for today?

Common searches

Language support / I don't speak English

Hide for:

Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

WebChat Counselling

By Kids Helpline Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Go to webchat

About this service

Kids Helpline is Australia's only free 24/7 support service specifically for children and young people aged 5 to 25 years, offering professional and confidential counselling for any reason via WebChat and phone.

This service may help:

  • you connect with a counsellor over Webchat
  • Support you with your mental health and wellbeing
  • Provide information and referral to local support services

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

4 to 25 years

Availability

24/7

Duration

As needed - this includes one-off or ongoing counselling

Engagement

,

Therapy framework

Other
Guidelines
Our framework: Client-centred, Ethical, Empowering, Strengths-based & Relational Our counselling model: Engagement, Exploration, Goal Formation, Action - working with goals, Closure/Transitioning

Internet Explorer support has ended

Looks like you are using Internet Explorer.

The Head to Health website no longer supports this browser. Please move to another browser.