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Common searches

Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Info and factsheets

What to do while you wait for counselling or other mental health support services

By headspace Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online

About this service

Reaching out to support services can be an important step on your mental health and wellbeing journey. When you’re ready to talk, we get that you’ll probably want help straight away. Sometimes though, you might have to wait before you can see someone

This service may help:

  • Understanding the waiting period for services
  • Get answers to frequently asked questions around waiting for services
  • Learn how to support your mental health while waiting for services

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

12 to 25 years

Availability

24/7

Duration

1 day or One-off service

Engagement

Self-guided

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