Accessibility and language

Under the Disability Discrimination Act 1992, Australian Government agencies are required to ensure information and services are provided in a non-discriminatory accessible manner. 

Since 2010, the department has undertaken activities to increase our ability to address the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) and build a structure to ensure continued improvement and enhancement. 

In 2013, the Web Accessibility Project outlined an action plan and since then, has progressed a number of initiatives. One of these initiatives ensures that changes to policy, business processes, and governance were implemented, requiring staff and contractors to develop and publish web content, websites, web applications and mobile sites and applications that comply to WCAG 2.0 on launch.

headtohealth.gov.au has been designed to meet the Australian Government standard established in respect of this requirement.


Using this site

This site is best used with JAWS (Job Access With Speech) screen reader on Internet Explorer 11.

Navigating through the site with the keyboard can be applied to browsers listed below. However, please refer to the help guides in the browser for additional information in relation to keyboard use.

Keyboard navigation browsers:

  • Internet Explorer 11
  • Latest Chrome
  • Latest Firefox
  • Safari 10
  • Edge

If any information or service provided by headtohealth.gov.au is inaccessible or you are experiencing problems accessing any of the content on this website, visit our

Language support / I don’t speak English

Head to Health is committed to making content and resources accessible to people from diverse backgrounds, including non-native English speakers.

We welcome suggestions and ideas to improve your experience and provide support in your language. You can provide


If you need mental health support in your language, call TIS National on 131 450 or visit tisnational.gov.au to get an interpreter. TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call.